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Automobile private sales

Even today, the telephone is still the best way to reach your customers. Over the last few years, Fino has built a reputation for expertise among Quebec’s major automotive event agencies. Now it’s your turn to benefit by taking advantage of Fino’s appointment scheduling services for your automotive private sales events. And it’s all direct—no intermediaries!

Fino and private sales

1
Calls per year
1
Campaigns since 2016
1
Appointments since 2016

1. TARGETING POTENTIAL CUSTOMERS

We help you select which of your customers are most likely to replace their vehicle.

2.APPOINTMENT BOOKING

Our team of experienced agents will contact your customers one by one by phone to invite them to your event in a professional and polished manner.

3. APPOINTMENT CONFIRMATIONS AND REMINDERS

Confirmation emails are sent to customers who have booked an appointment immediately after the call. SMS reminders are sent to customers on the morning of their appointment.

4. YOUR APPOINTMENTS IN REAL-TIME ONLINE

Our online diary lets you consult the appointments made by our team in real time. You deserve to know the real results of our calls.

Services offered to dealers

Invitation management

We'll help you target the best prospects and carry out calling campaigns to ensure the success of your private sales.

Follow-ups on walk-ins

Because customers who have just visited your dealership are often ready to buy, we follow up with them to optimize the chances of closing a sale.

Managing web leads

Response time is crucial when dealing with web leads. We'll make sure you're taken care of quickly and efficiently.

Updating customer files

A good campaign relies on quality lists. We can help you make sure your information is up to date.

Satisfaction study

In a competitive industry, it’s a constant battle for market share. We help you identify your strengths and weaknesses, so that you can meet customer expectations.

Ongoing satisfaction measurement

We have a platform that enables you to measure customer satisfaction on an ongoing basis, identify irritants and quickly make it right when customers are dissatisfied.

CONTACT US TO GET A QUOTE FOR YOUR NEXT EVENT

(877) 755-4578 x2261