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QUALITATIVE RESEARCH

BEYOND THE NUMBERS 

Qualitative research is more flexible and provides the latitude needed to explore and identify issues that were previously unknown. Through our qualitative research, we customize our methodologies to extract the maximum amount of information possible.

These qualitative approaches provide reliability and precision for better decision-making when it comes to target customers. And because it’s sometimes necessary to sacrifice some market shares in order to optimize others, these approaches help our partners to make informed decisions to better position themselves.

Qualitative approaches are especially useful for:

Understanding consumer behaviour and attitudes (U&A)

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Assessing perceptions

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Validating understanding

Obtaining input from key stakeholders in a business process

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Expanding on the results obtained using a quantitative approach

To achieve this, we recommend the following approaches:

In-depth interviews, by phone or in person (see our blog post for more information on this method)
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Focus groups (in person, by phone or on the Web)
Observation
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Online private communities

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